Senior Client Service Executive

Consulting / Côte d'Ivoire / Job Offers Africa / Permanent

Combi-Nations is your partner of choice for recruitment in Africa.

An exciting opportunity for a Senior Client Service Executive in Côte d’Ivoire for our client. A company specialised in providing market research, data analysis and business consulting. Previous experience in a similar sector would be a strong advantage.

Job Dimensions

  • Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
  • Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company’s quality standards
  • Assist in sales activities in terms of preparation of proposal and credential presentations
  • Communicate client needs to appropriate team members
  • Be directly accountable for work conducted for the nominated/assigned clients in terms of analyses, charting, etc
  • Monitor and anticipate external market trends and activities and develop strategies that will contribute to profitable business growth and sustainable competitive advantage
  • Identify and initiate activities designed to project the best possible company image in the market
  • Identify, assess and harness all client potential and provide input and closure through regular engagement and continual canvassing for white spaces
  • Maintain an accurate and up-to-date knowledge on research techniques and applications
  • Ensure standard operating procedures within area of responsibility are observed
  • Recommend improvements in work processes within area of responsibility
  • Manage data quality issues by overseeing data inquiry process

Profile:

4-5 years’ experience – a prior experience in marketing research is preferable
Ability to analyze and interpret data in a challenging and insightful manner
Strong Basic business acumen
Excellent verbal and written communication in French and English
Computer Literate
Strong interpersonal and communication skills

If you are ready to bring your expertise towards a challenging position abroad, and your experience reveals your abilities and capabilities to present yourself as a suitable candidate please send your updated CV for an immediate consideration!

Note:
Due to the large number of applications that we receive, it is not possible to reply to every unsuccessful applicant.
Please be informed that if you have not been contacted by one of our consultant within 7 days, your application has unfortunately been unsuccessful
However, we will do our best to answer your individual requests, should you need any further information